How Do I fix a Frozen Laptop Or One That Won’t Turn On?

How To Fix A Frozen Laptop

As we repair laptops all the time we know many reasons why laptops freeze and once you know the cause this leads to how to fix the laptop – or possibly consider the purchase of a new laptop.

Below is information that we have gained through experience and hope will assist you. If you need any more assistance, please call us at Affordable Computer Repairs and Service on 3397 1215 or 0409 974 707.

Causes and Fixes of a Frozen Screen

Insufficient Memory

Your laptop may freeze due to insufficient RAM space. It could also shut down and show the blue screen of death as a result. If your laptop has a frozen screen due to insufficient RAM, the easy fix is to free up storage. This can be done by deleting unnecessary programs and files that you have previously downloaded.

Other solutions are to defrag your hard drive or upgrade your machine with more RAM.


A build-up of dust within the laptop can be a cause of the laptop freezing. It is important to keep your laptop dust and smoke-free. It may be necessary to open the laptop and clean the components. We don’t, however, recommend that you do this yourself unless you have experience in laptop repairs. A simple fix is to use a can of compressed air to remove any dust, ensure the laptop vents are not obstructed in any way.

Overheating can also be caused by a faulty fan. This is usually an inexpensive laptop repair, and we are happy to offer this service to you.

Overheating could alternatively mean that you need to re-seat the heat sink – again, we are happy to conduct this repair for you.


It may be that your laptop has a virus and again we can remove this for you for a fixed fee. Remember, it is important to keep your antivirus software up to date to help prevent your machine from getting infected.

How To Fix A Laptop That Won’t Turn On?

Quick Laptop Fixes

  1. Is your laptop plugged in?
  2. Have you got a loose cable?
  3. Are you using the right AC adaptor?
  4. Is the battery installed properly?
  5. Is the battery flat?
  6. Do you have a defective battery? – remove the battery and try your laptop with the AC adaptor
  7. Has the brightness on the monitor been turned all the way down?

Not So Quick Fixes

  1. Faulty power supply – you will need to have a new power supply installed
  2. The house plug point on the wall is faulty
  3. The removable hard disk is not properly connected
  4. The memory card needs re-seating
  5. The monitor or video card (which may be on the motherboard) is faulty
  6. The processor, motherboard hard drive or memory may need replacing

At Affordable Computer Repairs and Service, we always strive to find the most cost-effective solution to your laptop problem. There are many other reasons why your laptop may freeze or not turn on, and we have only listed the most common ones. As stated previously, we have plenty of experience in resolving this issue for our customers and would welcome your call if you are unable to resolve the problem yourself.

We will also always let you know if, in our opinion, you are better off purchasing a new laptop rather than having an expensive repair which includes replacement of several hardware components. In these situations, if the laptop is more than 3 or 4 years old, you are often better off purchasing a new laptop and having us transfer your data across for you.

Obviously, we always welcome repair jobs – that’s our business. But the utmost in our minds is the best way to serve you the customer and thus if we think you are better off making a new purchase, we will say so.

How do I fix a frozen laptop?

Affordable Computer Repairs and Service Brisbane