The Top 10 Computer Problems In 2019

Computer Problems in 2019

Many people think that a computer will last forever, if only that was true, unfortunately, it is not and there are many reasons why a computer can fail.  Interestingly many of the top ten computer problems in 2019 are not really all that different from what they were five or even some of them ten years ago.  However, computers, in general, are now no longer built for the longevity of previous times and these problems are occurring in newer computers, some even within the warranty period.

Below are the top 10 computer problems in 2019 as experienced by us as computer repairers in Brisbane.  We have also provided some advice to fix or troubleshoot these problems.

The computer won’t turn on, no lights and “no one at home”

Try: checking the power cable and the switch is turned on. Don’t laugh we see that often, it’s usually “the cleaner” who has been in and needs to vacuum the area. Maybe try another power point.

The computer screen is blank or dark

There are several options here, the first is:

(a) the computer is in “sleep” or in hibernation” mode, so try clicking the mouse button or tapping the enter key. Some computers need the on/off button pressed for a second or two to wake them up. If none of the above work then try

(b) try holding your finger on the on/off button for 10+ seconds then try turning on again in the usual way.

(c) On desktops, computers check to see if the monitor has power and is turned on. (d) Also, check to see if the monitor data cable is attached to the monitor and the computer. (e) If the desktop computer has been moved then have the cables been attached to the correct places? (f) Check a desktop with another monitor or maybe the TV.

Windows or macOS (OSX) will not boot

Depending on the version of Windows you have then you can try booting into “Safe Mode” (Windows Vista, 7 and sometimes 8/8.1) by tapping F8 when the computer is turned on, you have to be quick here. If F8 does not work try Shift + F8, but again you have to be very quick after turning the computer on.

On Apple computers try turning on and the pressing Command + S keys to get the computer to boot into Single User Mode. There are other modes that Apple computers can boot into but try Command + S first.

Operating System is running badly, slow to boot or unresponsive

Several things here, it could be:

(a) a virus/malware slowing the system down so installing a virus checker or running a virus checker is the first thing to do.

(b) A recently installed software update – windows 10 is notorious at this, but it could happen on an Apple.

(c) A recently updated software program (application) such as an existing anti-virus program.

(d) A change of hardware and the computer is still installing the necessary drivers.

(e) Failing hardware such as a Hard Disk Drive (HDD). (f) Windows 10 hammering the HDD for up to 30 minutes after a computer is booted up. This happens especially if the computer is not turned on much. Task Manager will tell you what is happening here – eventually. To enter Task Manager use Control + Alt + Delete and choose Task Manager from the options, then go to Performance Tab, then watch the HDD being hammered at 100%.

The screen is Frozen

No, not watching the movie but nothing is happening when you move the mouse. Try waiting for a minute or so after clicking a key or moving the mouse as sometimes the computer needs time to react and wake up. Failing that then the best option here is to reboot by holding your finger on the on/off button for up to 10 seconds. After the computer is off, wait for 10 seconds then turn on again.

 Louder than normal noises from within the computer

This will usually be a fan or fans but could be the HDD. The fans usually calm down after a few seconds (depending on computer temperatures and ambient temps) but a fan that has destroyed its bearings will stay noisy. This problem will not “go away” so the fan needs replacing or will eventually seize and then the computer or CPU will overheat.

A HDD noise can be a noisy spin or a clicking. A noisy spin means the HDD’s bearings are on their way out and the drive needs to be replaced sooner rather than later as this can seize solid.

A clicking means that the HDD’s heads cannot move into their correct position and the stepper motor which drives them is also ready to die. Again the HDD needs replacing.

No such issues with a SSD (Solid State Drive) as it has no moving parts.

 Slow Internet

This is not necessary a computer issue but more a Router/Modem/line problem.

(a) Check the Internet on another device.

(b) Reboot the Router and Modem if separate devices. When turning of the Router and or Modem turn them off and wait 30 seconds before turning them on again.

(c) Check for any outages or problems in your local area by using a SIM based device (tablet or smartphone).

(d) Reboot the computer and check the Ethernet cable or wi-fi connection is sound.

 Overheating

Most computers overheat to a degree. The higher the ambient temperature the more likely a computer will go over its designated maximum temperature rating.

(a) Things to avoid are covering any vents of the computer. This includes vents underneath a laptop. There should be at least 3 inches (75mm) gap all around a PC Tower/Desktop.

(b) Install better or newer fans into your computers.

(c) install for Apple computers Crystalidea’s Macs Fan Control. Unfortunately, this is not available for Windows based computers. What is available is software which displays temperatures in the computer for Windows based computers.

 Slow Internet on that particular computer

Clearing the cache of cookies and temporary files frequently can assist in a faster browser and therefore the internet. Each browser (Safari, Chrome, Firefox, Oprah, Edge and Internet Explorer) have a different way to clear and possibly “reset” them so Google how to do this for each browser that you may have. Included here are viruses in your Browser which an anti-virus program may not pick up. To remove these sorts of problems we use Adwcleaner from Malwarebytes.

 A peripheral device stops working

A peripheral device is a mouse, keyboard, printer, webcam etc. This can often happen after a software update of the Operating System – looking at you Windows 10. The drivers (software that communicates between the hardware and the Operating System) may need to be updated or in some cases rolled back. This is a subject in its own right as can get quite complicated, however, Googling “Driver Update” or some such similar especially if there is an error code involved will get you started.

If your computer has one of the most common top 10 computer problems and any of the above is beyond your envelope of experience then we here at Affordable Computer Repairs and Service can assist you so just give us a call.

Replacing a Motherboard in a Laptop

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