Customer Reviews

We have developed a good client base and have many satisfied customers.  Below are some customer reviews written by past and current clients.  The customer reviews provided below come from our listings in Google My Business, TrueLocal and Computer Repairs Directory.

Customer reviews are invaluable to us as a business as many new customers tell us that they chose us after reading the reviews.  We are very grateful to those clients who take the time to write us a customer review and these positive comments not only increase our business but also let us know that we are meeting our customers needs.

A very big thank you to all those customers who have written the reviews below.

As of October 2022, we have 159 Google reviews with a 4.7 average rating.  We do not actively solicit reviews so all the reviews are written are from customers who have made the time on their own account to provide their experience with Affordable Computer Repairs and Service

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I took my laptop and new printer to Mark today. I'm convinced I managed to stuff something up, whereas my computer would not accept my new printer as being the default one. (It kept referring to my old printer as its' default). Mark worked his magic right there in front of me. I was very pleased with the outcome. I definitely recommend Affordable Computer Repairs and Service. Cheers. Will

Will Bassett    September 27, 2022  
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Mark provides very good service and he understands his customers very well. Top of all, he is nice human being. He understands his customer’s situation very well and find solutions accordingly. He described what was best for me and that is when You will Know why everyone is rating him with 5 stars. Best place to fix your laptop.

shrestha seema    July 25, 2022  
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Wonderful customer service, walked in with no appointment, they were more than happy to take a look at our computers and gave great advice on how to solve our problems. Definitely coming back when we have more problems.

Liam Aikman    May 13, 2022  
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Went to get my business PC checked. Mark is very knowledgeable and honest! Highly recommended.

Sayand Sajith    December 22, 2021  
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I took my 1 year-old iMac that had performed like a dog from day 1 to Mark's workshop in Coorpooroo. Prior to that he had told me over the phone exactly how much it would cost to replace the Mac's HDD with an SSD, how soon it would be ready, and the resulting performance that I should expect. My iMac came back running like a dream and for the price of $525 for the new drive and labour. I think he gets a buzz out of helping people. Highly recommended.

Craig Simons    December 4, 2021  
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Mark was excellent. I had an issue with my machine I needed sorted ASAP. He advised, tested and gave me realistic options for repair. Very responsive, professional and didn't even charge me for the diagnosis. I explored multiple alternatives and he was the only one who cared to even listen. Top notch. Thanks to him my machine is up and running again and I'd be happy to pay just for the diagnosis. Cannot recommend highly enough. Thank you!

Daniel Thirkettle    November 13, 2021  
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I visited because my computer was not turning on. The technician was very honest and called me the next morning saying that there was nothing wrong with the computer. He told me the problem could be due to too many things plugged in at one power socket. He did not charge anything for this.

J Kim    October 28, 2021  
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Mark was honest with his assessment of the job, and upfront in the costs of the repair.

Terry McCormick    October 2, 2021  
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Turned on my computer at 10am today and it did an update, which I didn't think much of. Finally turned on and it wouldn't even give any options for wifi - only airplane mode, (when typically it automatically connects to my home wifi). Ran diagnostics and found a networking hardware issue, and was immediately out of my depth. Did a google search for repairs close to home (Morningside) and found Mark at Affordable Computer Repairs and Service, called and he spoke with me briefly, then said he needed to call me back which was fine. He called back 20 minutes later, had possible ideas for why it was broken and asked me to come to the office so he could look at it. Spent 10 minutes there and while it was a relatively easy fix (computer seemed to not had updated properly - but it could've been much worse). Mark was very helpful and professional especially in explaining the possible fixes/scenarios including something I can buy if it breaks again.
Made a situation for a student who needs their laptop/internet daily very easy when it could've gone downhill very fast. 10/10. Will utilise his services again.

Ash Fletcher    September 22, 2021  
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I wasn't sure what to expect as I hadn't had my computer looked at since I got it over 5 years ago. Then one day it suddenly turned off and refused to boot.
I took my tower in to Mark and although he had found nothing faulty with the machine, I'm happy to report he got it working again.
Most businesses nowadays make you feel like they're in a hurry to tick and flick you out but Mark is very professional and it's easy to understand he has a real passion for his work and understanding your issues. He is also very upfront about options and will take the time to answer any questions you may have.

Overall, a very great business with an affordable cost.

Bill    September 21, 2021  
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Mark was fantastic in recovering the data from my portable hard drive! When I had been quoted a substantial amount for only a “potential” recovery from large multi National businesses, I sought the help of a local and he did not disappoint. He managed to recover all of my files (and my sanity)!
Thank you Mark!

Sam Flood    September 17, 2021  
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Very friendly and helpful with quick and cheap service

Jemma M    August 25, 2021  
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I was having stability issues with my custom Ryzen build. Mark was able to test my components to find the culprit! So happy I got the answer I was after. Great communication, quick turnaround and very affordable for the effort that was put in. After I replaced the faulty part, the PC is good as new again! Highly Recommend!

Ben Tregea    July 5, 2021  
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The impression I got in my interaction with Mark is that this company prioritises finding solutions for their clients' problems above all else, and in a timely manner! When I dropped off my damaged external hard drive today, he promised to assess and give me feedback as soon as he could. And sure enough he called back just after an hour later. In a very professional and courteous manner, he explained that the damage to my (very old) hard drive needed a specialized lab to save my data. And he recommended where I could get that kind of service, in fact by the time I arrived to pick it up, he had already made and printed out a list for me! As a client it's really great to be valued in such a manner. I highly recommend these guys!

Ronald Dendere    June 29, 2021  
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I can’t recommend affordable computer services enough. Mark was able to fix my computer within the day, he was super friendly and it cost me much less than I had imagined - I’ll definitely be coming back to mark again.

calvey martin    May 25, 2021  
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I brought an ancient, broken computer in and within a day Mark was able to get it working again, his fix was extremely quick and much cheaper than any other computer repair business I've dealt with in the past.

Alistair Falconer    April 16, 2021  
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Thanks Mark, pleased you decided to 'retire but find yourself something to stay busy'

Nick Moore    March 18, 2021  
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I brought my laptop to Mark unable to boot, originally thinking there was an issue with the operating system, and needed data backed up. Mark quickly diagnosed the problem as hard drive failure and didn't charge me as the failure meant he wasn't able to access the data. Really appreciated the honest service and quick turn around. Definitely would return. Thanks, Mark.

Jessica Elliott    March 14, 2021  
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Really helpful and professional

Rahul Handa    March 5, 2021  
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Mark was very helpful confirming the problem with my laptop and offering potential repair options. His advice went beyond repair options and included an opinion on whether the repairs were even worthwhile. In my case they were not, and as a testament to his commitment to value he did not charge for the diagnosis. Recommended for future issues.

Ryan Pieszko    March 1, 2021  
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Very nice guy! He will find the way to help you.

Andrea Picanza    February 26, 2021  
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Thanks Mark for recovering my treasured photos. Received a much higher quote elsewhere but Mark did it a lot cheaper, quicker and was way more accommodating. Thanks again for good old fashion service with a smile. Will definitely be returning. Karen B

Karen Brown    February 10, 2021  
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Mark went above and beyond to get our computer back up and running. The repairs happened quickly and efficiently and he was able to trouble shoot and get us back to work within 24hrs. Very grateful for his professionalism, quality and support! Highly recommended.

Sion Zivetz    February 2, 2021  
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I found Mark through a google search and phoned to ask about him fixing my laptop which had stopped responding, other than the power button.
I dropped my laptop off to him , his service was friendly and he reminded me that he may not be able to fix this laptop as it's old. A few days later all was up and running again. His service is great, I could not ask for better, honest and trustworthy work and advice.

Majella Gillen    January 12, 2021  
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I cannot speak too highly of Mark's ability to communicate clearly and let you know the problem and fix it. He has helped me out twice and both times I have found him efficient and knowledgeable . I would certainly recommend him Thank you Mark.

Eleanore Dillmann    January 6, 2021  
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Mark was very quick and helpful with my desktop problem and kept me updated regularly. Very friendly , easy to deal with and offered great advise. Would recommend and will use his services again in the future

Ben Horan    December 22, 2020  
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My first encounter with this business. Highly recommend. Mark has incredible customer service, very knowledgable in his field and you can tell he cares about his customers and their situation.

K Sim    December 17, 2020  
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Good old fashion service without any salestalk. Mark fixed the problem with my computer that even Apple had no answer for! I will definitely use his service again.

klaus schneider    December 2, 2020  
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Mark followed up to make sure my laptop was functioning properly.

Stephen Anderson    November 16, 2020  
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Mark provides a great service, efficient and very reasonably priced. Saved me spending a lot on a new laptop, and gave me a few different price options for replacement parts to suit my budget. Couldn't be happier!

Andrew Phillips    November 3, 2020  
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Good, honest and reliable service. Recommend!

Danny Dyson    November 1, 2020  
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I've used Mark's services 3 times over the past few years and have found him to be good value and very knowledgable. The first time my Mac died and he was able to retrieve a decade of photos from the hard drive. Second time my external hard drive died and again he was able to retrieve the contents. Last week I discovered that a bunch of holiday photos had disappeared from the Photo app on my Mac. Mark spent time going through my external hard drive of backups to figure out where my Mac was filing them, then went through the process, showing me how to locate them, and this time didn't charge a cent. Definitely the place to go if you have any computer issues.

Megan McBean    October 30, 2020  
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Mark from Affordable Computer Repairs and Services is extremely knowledgable, professional and over all a pleasure to speak too. I had Major problems with my iMac and after having no luck with a popular IT call out services. I frantically took my computer to Mark. He fixed the problem (where the others could not) in a timely manner and kept me informed along the way. If you have computer problems take your computer to ACR&S TODAY! Thank you Mark

Adam Hunt    October 22, 2020  
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Mark always has great advice and insights and doesn't judge you when you haven't backed up your very important assignment before your laptop totally bricked. My whole family completely trusts him. Fair prices too!

Dani Dwyer (Helixia17)    August 19, 2020  
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Called to enquire about a macbook air battery replacement, without even securing a job he took the time to explain the best solution or me. Super knowledgeable and helpful.

India Jolley    August 11, 2020  
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Mark provided exceptional service. He was transparent and honest about our options. Communication was excellent - by far the best of any IT services I have experienced.

Lynsie Fraser    August 6, 2020  
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Truly excellent service, fantastic, cannot recommend highly enough, went above and beyond and so efficiently, thank you Mark, so glad to find you.

MARK BAILEY    June 12, 2020  
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All too lacking in this line of work is customer service and experience.

Mark delivered on all of his promises, kept me updated throughout the whole issue and endevoured to make sure he was adhering to my price needs, and desired outcome. I could not be a happier customer in this regard.

We need more local businesses to thrive and I would take my equipment here over Geeks2u or any other subpar franchised repair teams any day of the week.

If you have anything to take from this review is that he is well knowledged, well equipped and I think most importantly will tell you straight up the truth of the situation which is very refreshing.

Thank you for your experience Mark.
Cheers.

Isaac    June 4, 2020  
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Excellent service!

Ross Whitby    May 27, 2020  
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Fantastic service - Prompt and efficient. Thank you!

Sara Sievwright    May 25, 2020  
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Thanks for the chat today about what to do with my ailing computer. I appreciated the frank pragmatic advice on what was best for me, without any sales pitch for business. Refreshing!!!

Dan James    March 13, 2020  
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Fast friendly and efficient

Matthew Trede    February 22, 2020  
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What a great business and great bloke. Helped me understand my rights to a consumer warranty repair from my previous supplier, for a machine that was "out of warranty". doing himself out of a job in the process, but saving me hundreds of dollars. Thank you for a rare, caring, human tech service!

Carl Watney    February 21, 2020  
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Really good service, keeps you well informed and knows what he is doing. Super reasonable charge for doing work and just so helpful. A storm blew up our computer and they were super helpful in identifying if anything could be salvaged and offering advice.
Certainly a good call going here.

sam camp    February 5, 2020  
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extremely happy with service and quality and speed of service. highly recommended

julian hay    February 4, 2020  
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Great service - open, clear, fast and fair.

Sam Brunt    January 23, 2020  
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After my hard drive 'blew a gasket' and it appeared all the data evaporated, I did a Google search, then 'rolled the dice' and visited Mark. I found him most professional and upfront with his advice and quite patient with all my questions. He gave me a quick and clear evaluation of the situation, outlining what my options were, including the various costs, which I thought were quite reasonable. 24 hours later, Mark had recovered my data, much of which was still categorised in the folders I had created. Based on this experience, I would recommend him to anyone who finds themselves in an 'IT pickle'.

Paul Mc    January 19, 2020  
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Unbelievable. Mark listened to my NBN woes - can't even use my Gmail properly. Can't access some websites at all!

My NBN provider said it must be my computer, since my wife's computer connected through wifi works as before on ADSL.

Mark went through the options, all time consuming and costly, and no certainty of repair, and then suggested that I might try a USB wireless adaptor to start with since my wife'e computer works.

I got one and the internet is now working brilliantly.

Thanks Mark.

Can't remember ever having such great service. The honesty and integrity too. So rare these days.

Chek Ling    December 20, 2019  
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Prompt friendly service & affordable

Ross Maunder    December 17, 2019  
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Prompt, professional & affordable

Alex Rozynski    September 25, 2019  
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I replaced my HP laptop with a new battery recently. However, it doesn't last for long. I still have an issue with the battery is not charging properly when I connect it to power. Mark diagnosed that it could be the charger port problem. He is very honest explained all the details and the possible cost to repair. Due to my past bad experiences with computers, I choose not to go ahead for the replacement of a new charger port. However, Mark still offered me a reasonable price. I went to a few computer repairs shops and HP support service before coming to Mark. Unfortunately, I had very bad experiences with them. After the replacement of a new charger port, my laptop now is working properly.

melissa yong    September 11, 2019  
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Quick, easy and very straight to the point. Computer completely died on Friday, dropped into Mark's hands on Saturday, full repair come Sunday afternoon. Can't ask for more than that. Excellent company.

Inner Power Coaching    August 23, 2019  

They did an excellent job fixing my laptop. I knew it's not always guaranteed what data can be saved from a broken computer but everything was basically saved from my laptop hard drive. My laptop was then repaired and is working again. Thank you so much for saving my data, I really appreciate the effort you went to. Would be more than happy to recommend and use again.

Mile Miletic    July 14, 2019  
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Paid $75 dollars for him to take my pc for 4 days and tell me nothings wrong with it the second I get it back the pc blue screens. Would not recommend to anyone

Sam D'Alessandro    May 20, 2019  
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Mark did great in repairing my Laptop and Desktop with worthy advice. I really recommend Affordable Computer Repair to anyone who ever need a solid resolution. Mark has gone beyond to fix any issues even when he was short on time. I appreciate that.

Oni Shinobi Warrior    May 3, 2019  
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After a lightening strike surge - I lost my laptop - in it was my life - a mass of messy folders, from kids baby pictures to my business and tax info. Called Mark just from Google and immediately felt comfortable, he was honest, genuine and empathetic. He couldn't save the laptop, but he pulled all the data off and offered sound advice. I highly recommend him, his service was incredible, and after service just as good. A lovely trustworthy fellow.

Sharon Harvey    April 17, 2019  
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In 24 hours Mark cleaned out viruses and upgraded my operating system to make my iMac like new again. Such efficient, pleasant and friendly service will not be forgotten. He even understood my non computer speak . I can't recommend his service highly enough. Thank you Mark.

Raye Weinthal    March 15, 2019  
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Excellent service and price. Mark always goes above and beyond to help us with our computers.

Peter    March 12, 2019  
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Highly recommended. Fast turn around and excellent communication throughout the process. Mark went the extra mile to try and source rare parts for my Mac. He convinced me NOT to spend extra money and instead took the time to advise me on the best replacement system for me to purchase. An ethical and trustworthy business.

Peter Brennan    January 9, 2019  
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Very knowledgeable, great service and super friendly!

Kyle Ward    November 10, 2018  
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My mac wouldn't start after updating to the latest version of High Sierra. Got error messages saying the installation wasn't complete and files were missing. Mark gave me instructions over the phone on how to restore my mac. It all worked beautifully. Excellent service. Would definitely recommend.

Chris Newbery    November 6, 2018  
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Great customer service with attention to detail and background information that keeps you in the loop - also at a realistic price.

john chadwick    November 5, 2018  
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Great, friendly service and advice. Options were clearly explained and a well priced solution agreed. Speedy service too. Would glady recommend.

Joyce Maris    November 4, 2018  
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After Mark's repairs the laptop is working better than when we bought it new. Mark's diagnosis was that the problem had been there since purchase. Since he's repaired it, updates are no longer a problem, and I can now email large files which I could not do before. It is unfortunate that the repairs turned out to be so time consuming, however the results are most satisfactory.

Frances Connor    November 3, 2018  
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Mark is my go-to for any laptop or software problem, real or percieved, large or small. He is quick to respond, really nice to deal with, gives me an honest assessmen with lay-person explanations and his pricing is very reasonable. I recommend him without hesitation.

Geraldine Berzins    November 2, 2018  
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Really phenomenal service and helpful people, would recommend!

Natalie Martin    October 7, 2018  
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Just spoke with these guys, great customer service, honest about not worrying about repairing a laptop as it might not be worth the money. Highly recommended.

Greg Bence    August 9, 2018  
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Top class service. Saved the data off my dying mac and told me straight up it wasn't worth saving the machine. Very reasonable price and speedy turnaround time.most places that repair computers really don't have a breeze when it comes to Apple. Would definitely use these guys again.

Aengus Ryan    August 7, 2018  
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Very helpful advice over the phone.

Vipin Joseph    July 8, 2018  
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Rang to get advice on the repair of a macbook air. Spoke to Mark, I described the signs and symptoms and straight away he knew what the problem is most likely to be and provided advice that the machine is not economically repairable. Also gave me some advice about the SSD. Terrific service, knew straight away the problem and clear advice. Highly recommend this company.

Guy-L    June 7, 2018  
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Great service - logical explanation of computer problem with a good solution - all in a timely manner. Thanks Mark

Brett Jackson    February 8, 2018  
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Called this guy over the phone and he helped me out so much. He new the problem was not worth fixing and instead of taking my money he was honest and upfront and was still happy to help if i decided the costly run. He than helped me on another problem free of charge. Or though i have not met him he seems like a bloody good guy. Thats something money can't buy

Jaydenstrong    January 9, 2018  
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Most helpful computer tech I have come across in the last 7 years. I called with a problem asking if he could take the computer in and have a look. I explained the problem over the phone, and he was more than happy to give me options to fix my issue before I brought it into him. I have since, with his advice, fixed my computer for not a single dollar. Will continue to go back after a great experience. Other computer technicians will charge $100 minimum service fee, this place will talk and discuss your issues before charging you to fix it. Thanks for all your help!

Aaron Sands    November 6, 2017  
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I just spoke with Mark on the phone to diagnose a Mac problem. Mark spend the best part of 10 minutes talking to me about the issue with my slow running mac. This was free time given by Mark as advice when he could have simply said bring it in or we need to see it but he was so generous with his time. even though I haven't been in to their shop, he has won me as a long term customer. thanks for you time today Mark.

Rob Rawlings    November 2, 2017  
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Mark was brilliant I phoned and took my laptop straight over he worked with the company IT department to retrieve files. highly recommend.

Charlie Mccahon    August 30, 2017  
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Service went above and beyond what was expected, saved all of my data from a cooked desktop and investigated the issue thoroughly, all at a very affordable price. Highly recommend!

Hannah Ariotti    July 28, 2017  
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OMG SO HELPFUL!!!! i didnt know anything about what was wrong with my computer so much helpful information. Defy recommend this company to everyone, if your going to try anyone try these people first !! defy my go to guys !!!! xx thanx for helping !!! thank you thank you thank you!!! xx

Jess quinn    July 5, 2017  
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Great service with genuinely affordable prices. An absolute pleasure to deal with.

Karen Garbutt    May 17, 2017  
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Mark is really knowledgeable, communicates effectively and clearly. Fantastic service all round. Will definitely be back.

Michael Jones    February 25, 2017  
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Another delighted customer! Our small business needed emergency over-the-weekend help to restore our office operating system. Diagnosis was efficiently made, and we were helped to clearly understand the problem (and all our options) before work commenced. Within 48 hours, we were back up and running.

Nicole Stephensen    February 17, 2017  
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Affordable and friendly.

Siew Weng Lee    January 31, 2017  
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I have Used this company twice in the last month. the first time I needed an iMac repaired after I had tried to upgrade the RAM and replace the hard drive. ACR&S were able to restore and augment my iMac with little trouble and at a very modest price. I was delighted with the work done, and the follow up advice provided. My iMac continues to bring me joy. The second time I came to ACR&S was to help tweak up a tired older (2008/9) macbook.The macbook now works well is faster and runs like a teenager! Thanks ACR&S for your help, advice professionalism and modest prices.

Max Borchardt    December 31, 2016  
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I'm glad I came across Mark's business when my poor laptop died. Fast, friendly, accommodating and knowledgeable, he stuck to an extremely low rate despite the job ending up much lengthier and gnarlier than first expected. What a lifesaver - or rather, a data saver. Thanks!

Amber R.    November 5, 2016  
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Fast, Cheap and SUPER friendly! Mark was extremely fast in finding a solution to my problem and providing additional helpful information that would benefit my computer! Would recommend to anyone and anybody and gladly drive the half an hour travel time again!

Ben Simpson    September 3, 2016  
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The guy I had a chat with was really helpful and he told me his honest opinion which didn't happen to work out well for him but he gained a loyal customer from now and I would refer him to anyone.

Rahd Youakim    August 29, 2016  
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Mark was extremely helpful. Fixed my PC at a reasonable price.
I also asked Mark to come to my house to sort out my network, on a Sunday afternoon. He was more then happy to accommodate my requirements & fit in around my schedule. 5 stars aren't enough....

Bryan Middleton    August 15, 2016  
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Mark was fantastic and a real lifesaver. I was silly enough to take a friends advice to upgrade from windows 7 to 10 for free. After causing a huge mess to my laptop I tried to go back to windows 7 and my laptop would not re-start again! Mark understood my emergency given I had assignments due and restored everything back to normal overnight! I went to others who gave me a week lead time to look at it so I couldn't be happier with his fast service. Mark just got the job done without any fuss and kept me informed of the cost the whole way to help me make the right decision best for me. Thanks again Mark and would happily recommend him to anyone! Jason, Coorparoo.

Jason Russell    July 31, 2016  
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Laptop had broken down. Called for a quote. The gentleman gave me a very informative answer and some advice on whether it was worth getting repaired based on the situation. Extremely happy with the outcome and not having to waste time and money.

Trevor Wang    July 15, 2016  
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There are few reasons for this review: 1) he was too busy to even have a look at my laptop 2) he wont let me in as he q busy in repairing 3) charges at least $75 to have a look and $110 per hour for each hour spent repairing it. 4) No bus accesa to the location , I had to walk 1.1 km from the nearest bus stop.

Ashham Xaidi    May 18, 2016  
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I would highly recommend Mark for his help and efficiency. Mark was able to retrieve all I required from a hard drive that had failed.

Brett Haynes-Lovell    January 24, 2016  
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As the name suggests, it was a very affordable. Mark was a great communicator keeping me up to date with any issues or changes. Overall a friendly and efficient service.

Bambita87    January 4, 2016  
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Called this guy to explain my macbook's situation (which was not repairable), he listened to it nicely, gave his opinion and told me honestly to get a new one and not to waste money on just coming to us and getting it checked. Really appreciate it, honest and upfront.

Saket Kulkarni    January 3, 2016  
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Mark saved my life and sanity when he was able to retrieve all the data on my macbook when I had a tourettes moment and threw an entire cup of coffee at it. Needless to say my poor mac did not live but thanks to Mark's prompt action, my data did survive. Mark was professional and straight to the point. He advised me as quickly as possible whether the data would survive or not and all for a very reasonable price. I'd thoroughly recommend Affordable Computer Repairs and Service to anyone.

John Cahill    November 20, 2015  
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Couldn't have asked for a better service/experience! Mark was very accommodating with my time and travelling restrictions, did exactly what was quoted and the service exceeded any and all expectations. Will be recommending them to anyone who asks without hesitation! thank you! 🙂

Jeff Turner    October 26, 2015  
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Fantastic service! Mark recovered my data after my hard drive died & I foolishly hadn't back up beforehand. I had the files with 24 hrs. Outstanding! Thank you.

Irene Miano    October 24, 2015  
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I thoroughly recommend Mark for fast, efficient and affordable repair for your PC. I've had a few 'IT' problems and Mark has been extremely helpful in getting me back online quickly and at a good price. I would not ever go anywhere else to get my PC problems sorted.

Runjumpclimbpaddle    October 23, 2015  
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I was so worried I had lost everything off my external hard drive - photos, videos, music, documents - and other companies were quoting me upwards of $300 just to have a look. Mark kept me up to date with what was going on, found that my data was retrievable then housed it all in a new case... all for less than half of the lowest quote elsewhere. I could not be happier with his services.

Tracey Anderson    September 26, 2015  
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I downloaded Windows 10 on the advice of my son, who has now gone to Canada to work!! After that, nothing worked. Mark was excellent & organised David to come & check it out. Removed W10 & all is going well. Thank you & didn't cost an arm & a leg!!

Rod O'Neill    August 15, 2015  
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Amazing service, everything explained properly and will definitely be using Mark's services again in the future.

Remy Koh    July 22, 2015  
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Hard drive failed, Mark recovered my data quickly for minimal cost - very happy with his service.

Steve Harris    July 19, 2015  
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To start with, I know nothing about computers. My computer 'died' and I was devastated. I contacted Affordable Computer Repairs (on a Public Holiday) thinking I could leave a message. Mark answered straight away. He said I could drop my computer over that afternoon and said he could look at it for me. I had my computer back and working better than before in a quicker time than I had expected, with the price being very very reasonable. Thank you so much Mark for your brilliant service and letting me get back to WoW. Jo

Jo Partington    July 17, 2015  
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I found this service efficient and prompt with helpful advice. Moreover when my computer needed to go to the workshop for particular repairs and I was unable to drive there with it, Mark kindly offered to collect and return it. Much appreciated. Thankyou Mark.

Valma Johnson    July 16, 2015  
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I run a book keeping franchise and need my laptop 24 7. It crashed on a Friday morning and Mark worked all weekend to get it back to me on Sunday evening. He has a maximum fee that he charges and that's what he charged despite doing more than twice the hours to get my laptop back to me. Needless to say I would recommend Mark for any computer repair

Corran Amadio    July 16, 2015  
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Fantastic service from Karen and Mark!! Highly recommended.

Rahul Kajla    June 25, 2015  
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Come into Affordable Computer Repairs and Service in Coorparoo after my laptop decided to become really slow and some how riddled with viruses, the lovely team were able to fix it fast and affordable! such great customer service and was very happy when I got my laptop back!

daynam2    January 4, 2015  
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I took my PC in thinking my CPU had broken and I'd need a new part but Mark very quickly identified the real problem and saved me a lot of money and grief. It was just a busted graphics card and the system ran fine on the motherboard's graphics chip. I'll never bother trying to make my own diagnoses again. Lovely guy, knew what he was talking about and offered to help me install any new hardware I might get for free. Would easily go back.

bn jmn    September 30, 2014  
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Excellent service, right on target, right on budget, friendly advise and very professional setup. I am glad I found them so now I know where to take my laptop if it dies on me again!!!

Miryam NN    September 27, 2014  
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I used them last week. Great and fast service and friendly staff. Thank you for fixing my computer!

kevinaus    September 23, 2014  
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Highly recommend Affordable Computer Repairs and Service, they were quick fair price and the whole experience very professional. Thank you Mark, will certainly use you again!

Lorraine Fife    September 16, 2014  
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Very nice people with a well setup facility. Nothing was too much trouble.

Terry Allen    September 16, 2014  
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My laptop had issues and I needed to recover the data from the hard drive. I contacted Affordable computer repairs and they got back to me straight away ... they even rang back a second time to make sure I knew exactly where to find them. The service was first rate and they had my laptop data sorted, so I did not loose any vital information. Great service and done at an affordable price also! Happy customer.

roryw    September 12, 2014  
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I went to Affordable Computer Repairs and Service after my laptop appeared to have 'died' on me. Mark gave me a realistic assessment of the cost and my options. I would definitely use Mark and Karen's services again.

Kathleen Jones    August 25, 2014  
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I contacted Affordable Computer Repairs to have my laptop looked at as it was not working properly. I rang and left a message and they got back to me straight away and even rang me a second time to provide driving directions ... great service. They fixed my laptop in speedy time and the price they charged was definitely affordable. I would have no problems recommending them to anyone for laptop repair.

Rory Whitehead    July 17, 2014  
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Thanks Mark for attending to one of our office PC's when the hard drive crashed. As usual you provided friendly, reliable and prompt service and we're up and running again.

Dean Parker    June 17, 2014  
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Mark was very helpful in getting my computer up and running again on was just what I needed Thankyou

David O'Bryan    June 16, 2014  
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I recently had a problem with my laptop. Contacted Karen on a Saturday afternoon and dropped it off to find what the issues were. Mark contacted me before 9:30am on the Monday to advise throughout the whole repair and there were no surprises. A trusted computer repair company that I would recommend to others.

Scott H    June 6, 2014  
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Terrific service - such a quick turn-around as well as being really affordable and honest. Thanks guys, really appreciate it!

Taylor Peters    May 6, 2014  
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Terrific service - dropped my computer in on Saturday and had it back by Sunday. Very friendly, reliable and affordable. Appreciate it guys! Thanks 🙂

Taylor Olivia Emily    May 4, 2014  
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Fantastic family business- Mark and Karen are very friendly with great knowledge & understandings of what the problems are. Great customer service, and the price really is affordable! I know for sure, if I have any issues in the future I'll be back. I've already referred them to family and friends! Thank you once again!

Anastasia Koutsis    May 2, 2014  
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I found Mark and Karen via search engine and with due diligence checked out their reviews. My experience with Affordable Computer Repairs and Service mirrored that of so many others professional, personable and competent - qualities that I can attest to are very hard to find in the technology field these days. I would confidently recommend their services to anyone, either personal or business requiring repairs, upgrades or rebuilds of their computer systems. Cheers Julie

Julie Lansdown    March 29, 2014  
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I wanted to seek a computer person who genuinely supported my needs and worked to achieve them successfully. My questions were answered in a manner I understood. Thank you Mark - you have my recommendation to others.

Victor Ingram    March 12, 2014  
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I recently received the dreaded AFP virus on my laptop, and it made it impossible to do ANYTHING! I Googled computer repairs in Brisbane. Mark and Karen were lovely to deal with, and they had me up and running again within 24 hours.. just like they promised!..

Thanks a Ton    March 2, 2014  
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When computers break down it is a bit like a car breakdown. Today school kids need to access the computer everyday at home and school. My teenager dropped her computer and proceeded to stand on it leaving it very damaged. With Marks expert and affordable help I had the computer back and running in no time. I found that he explained what needed to be done clearly and proceeded to do it quickly. With easy access to the premises and no waiting around, along with the fast work; I will definitely be recommending Affordable Computer Repairs to friends.

Loiuse Archer    February 18, 2014  
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Mark was very helpful from the start and provided the required service as stated and was very upfront with prices and times. there were no surprises. Highly recommend for fast, efficient and reliable service and repairs.

Chris Eves    February 14, 2014  
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Had a problem with the power supply and motherboard of my PC - Mark fixed the problem and identified some parts for upgrade to make sure it didn't happen again. Very knowledgeable, kept me informed every step of the way. Good service.

Scott Mercer    February 10, 2014  
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My laptop kept crashing and I needed it urgently looked at. I had no idea where to get any repairs done. Found Affordable Computer Repairs on the Net and was very impresses by the customer reviews and so I gave them a go and was not disappointed. Mark had my computer up and running in a couple of days and clearly explained what he had done. Would definitely recommend Affordable Computer Repairs to everyone and if I encounter anymore computer problems I will certainly know where to go. Cheers Peter Evans, Sunshine Coast

Peter Evans    February 6, 2014  
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I have used Affordable Computer Repairs twice and am very satisfied. Both times the work was completed on time and at a reasonable cost. Follow up phone call was very much appreciated. It's a local business that can be trusted.

Malcolm H    February 5, 2014  
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Replaced my battery in my apple Macbook Pro for a fraction of the price it cost me with Apple last time. The service was friendly and efficient which is so different to the indifferent service I had with Apple.

Phillip Heraghty    February 3, 2014  
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Affordable Computer Repairs and Service repaired my two computers quickly and without fuss by providing and efficient and professional service at a very fair price, they get my vote. Thanks Mark and Karen

Rodney Clark    February 3, 2014  
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I wish to quickly state that 'Affordable Computer Repairs' were very professional, quick and skill full in the repair of my hard drive. I dropped the device off around lunch time and by early the next morning I received a call to say that my hard drive was ready to be picked up. I defiantly would recommend 'Affordable Computer Repairs'

Willcameron    January 31, 2014  
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Mark was very efficient and knowledgeable. He repaired my computer promptly, and kept me updated throughout the process with regular phone calls. His prices are very reasonable. The first time I called Mark to organise to resolve a computer problem, he talked me through the issue over the phone, and saved me time and money when he could have just let me bring it in so that he could fix it. This, to me, displayed a level of integrity and honesty, which is why I have used his services again, and will use them again in the future should the need arise.

Tim Harding    January 20, 2014  
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Mark was really good with dealing with my two laptops' problems. He gave me a definite timeline and stuck to it. All in all, a very professional and friendly experience. I would highly recommend Affordable Computer Repairs and make use of their services in the future.

Henno Kotze    January 18, 2014  
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Fantastic value for money, friendly, efficient service - thank you, thank you, thank you!

Susan Trimble Latimore    January 12, 2014  
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I had a problem with my laptop and information I found online was useless. I left a message with Karen and Mark promptly returned my call. The first thing Mark did was offer me some advice on how to fix the problem myself. It was relatively simple but no one had mentioned this technique on all the forums I read and it worked!

Milka83    December 31, 2013  
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I spoke to Mark after my laptop had beer spilt on the keyboard and he agreed to look at it as quickly as possible if I dropped it over. He phoned me a couple of days later with the great news that all was fine after he had cleaned the beer from the inside. All this for $145 and the service was far superior to that offered by the Apple store. I would recommend this business for all computer issues and will use them if I require service for my laptop.

Clare49    November 21, 2013  
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I highly recommend the service that Affordable Computers offers. The 3 problems including a very nasty virus were repaired in two days, and over the weekend which was very convenient. The assistance and relevant explanations were very transparent in regards to my computers issues. I was given a very comprehensive rundown in person and over the phone for all work that was to be carried out and costs were outlined from the start. They will be getting my business in the future.

Daniel New    November 16, 2013  
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Mark fixed one of our computer in a record time, explained clearly what he was doing, was an excellent communicator at every stop of the job, did an amazing job and charged a very reasonable fee, he is a Gentleman and a scholar, if I have in the future any computer issues I will only call Mark, it's that simple, a big thank you it was a pleasure meeting you.

Jean-Luc-Fleur    November 14, 2013  
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I was lucky enough to find Affordable Computer Repairs and Service after 'googling' computer repairs in Brisbane. Unfortunately, my computer had been infected by a virus and I had earlier this year parted with over $300 to have a previous virus removed remotely by Norton (with only a 7-day guarantee) and was determined to find a cheaper and better solution. Mark took my initial call and I was able to drop off the computer to him that day. He quoted a set free for removing the virus and advised he would let me know in advance it it was to cost more. I was kept up-to-date by both Mark and Karen during the process and was happy to receive a phone call later the next day to say my computer was ready. I would certainly recommend the services of Affordable Computer Repairs and Service to anyone. They are professional, friendly, well established and reliable; and I certainly could not complain about their pricing! I would definitely engage their services again. Thank you Mark and Karen!!

Donna Carson    November 12, 2013  
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It is so difficult to know what to do when in need of help with the computer. A brief call to Mark was responded to quickly, effectively and on the same day (Sunday). He has our business from here on in and would not hesitate to recommend him to those who are in need of assistance. And he does not charge an arm and a leg for his expertise. I believe the Marks of this world are very few and far between...I strongly recommend him to all those who seek help. A big thank you to you Mark from us.

Marjon Robken    November 6, 2013  
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My imac was in need of a new hard drive and i wanted some extra memory as well. Mark has restored my computer to its former glory and more. He kept me informed with the progress of the job and my machine is running like a dream. Affordable and excellent service.

Kirsty Brewer    November 1, 2013  
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I've used Affordable Computer Repairs twice now and got the same great service each time. Mark and Karen deliver what they say - caring, professional and fast repairs. Mark's dedication to getting our laptops back up and running went above and beyond expectations. Very reasonable fees. I highly recommend this business.

nowchild    October 29, 2013  
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Affordable Computer Repairs and Service lived up to its company name: affordable and they delivered a great service. The service attendant fixed up the virus problem and offered some really helpful advice. It was fast and reliable.

Charles Jesus    October 22, 2013  
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I took my virus infected laptop to Affordable Computer Repairs and it was a great decision. Mark and Karen were so helpful. Mark really went the extra mile to fix it. He kept me informed with what he was doing and they followed up afterwards to make sure everything was OK. The service, price and turnaround were fantastic. I'll definitely be using them again.

Enjay Wall    October 16, 2013  
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Computer was now even getting to the BIOS screen it was in such a bad state called these guys and told me the problem was. They informed of how much it would cost to fix the computer which was a good price. Time wise was good and only took about 2 days to fix. Would recommend to others.

James Webb    October 15, 2013  
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Had a virus in my computer, called Affordable Computer Services on a Saturday and my computer was ready to collect on Sunday. Was very happy with the prompt reliable service at a good price. Will definitely go there in the future.

Josh Wood    October 13, 2013  
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Thank you so much to Mark and Karen at Affordable Computer Repairs, I had a particularly nasty virus on my laptop and needed desperately to finish my uni assignment. Karen picked up the laptop from me (for free!) late in the afternoon and delivered it back to me the following morning all working again. Mark loaded some anti-virus software for me and gave me instructions on how to protect my computer in future – all this for $145, definitely service at an affordable price. I certainly recommend Affordable Computer Repairs and Service to anyone with a computer problem.

Fiona Meyers    October 11, 2013  
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I recently had a computer emergency and by a lucky Google search found Affordable Computer Repairs and Mark. Like a good doctor, he was reassuring and calming and treated my computer with professional care. I will use Mark's services again wherever I am in Brisbane. The most important thing was that I didn't need hospitalisation myself when he gave me the bill!! His business name says it all - Affordable Computer Repairs and Service. Thank you Mark. I appreciate your help.

Lezleemac    September 7, 2013  
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Very impressed with their service. Mark was more than happy to talk through the problem and discuss a plan for repair. His price was very good and much better than other quotes I'd received. All in all, a fantastic customer experience and would happily recommend!

ADGreen1972    September 3, 2013  
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What a wonderful service Mark and Karen from my first phone contact they were professional prompt and polite nothing seemed to much trouble, more than eager to fix my problem and get my computer back up and running. Being a single parent money is an issue for me but also not being computer literate didn't want to be taken for a ride. Not only was the cost of the repair excellent but the whole service and after service should be commended. Well done can highly recommend !!!!

MissLynn    September 3, 2013  
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Very quick and helpful, my machine is now working perfectly again. Thank you!

Cathy L    August 29, 2013  
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Fantastic service from Karen and Mark!! Highly recommended if anyone in the Brisbane area needs help.

Andrea Sewell    August 29, 2013  
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Computer locked up with a virus. Service was immediate with repair overnight. Not the first time I have used Affordable. Could recommend their service to anyone.

Subaru9    July 25, 2013  
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Had a faulty laptop which was not starting up, so called these guys to see if they could assist. Fantastic service from start to finish. I found them to honest and outlined all costs that would be incurred. Fast and prompt repair for a fair and reasonable price. Now got this company to handle all of our computer and laptop maintenance. Thanks guys, at last we have found an honest and reliable team to deal with.

Jason Goodsell    July 18, 2013  
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I recently needed to have work done on my PC and contacted Karen and Mark at Affordable Computer Repairs and Service. Karen took my initial enquiry which was promptly followed up by a call from Mark. As I was travelling I had very little time available and Mark was able to work on my computer overnight so that I could collect it early the next morning. Karen and Mark were helpful and very professional in their communication with me. Options were explained clearly to me before work was carried out. I had confidence that I was in good hands and importantly, I felt that I could trust Mark to do what was necessary while keeping costs at what I thought was a very reasonable level. I will certainly recommend Affordable Computer Repairs and Service to others.

Liz Banney    July 11, 2013  
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Thank you Mark. My life cannot function without my computer and your wonderful prompt and efficient service was much appreciated. All is back up and working again. At least I now know you are only a phone call away!!

Susan McMahon    June 12, 2013  
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This is the second time that I have used Affordable Computer Repairs and Service and once again Im really impressed with the service they provided. I was working from home when my internet access died. I had an important document that I had to finish that day and email to my boss. So I was a little stressed. I called Affordable Computer Repairs and Services and in under an hour Mark was able to come to my home. He diagnosed the problem within minutes and patiently explained to me (Im not technical) what had to be done to get my internet access working again. Within less than an hour I had internet access again. Mark did an excellent job. He really saved the day for me. He is professional, friendly, efficient and a pleasure to deal with. I highly recommend using this company and will definitely use then again.

JKN    May 30, 2013  
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We located Mark and Karen at Affordable Computer Repairs through the internet. We were delighted that they were a local business as we like to support local business. Mark was efficient and thorough in his work and went out of his way to accommodate our needs. Thanks very much Mark, for your helpful service. We would recommend Affordable Computer Services to local Brisbane people. Carolyn Phillips

Carolyn Phillips    March 1, 2013  
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I would like to thank Mark and Karen of Computer Repairs & Solutions immesely for their prompt and professional service today! My business was at a standstill and within 1 hour Mark had our computer back up and running so we could attend to our bookings coming in! Mark is now assisting with our further computer needs and we look forward to our continued working relationship with Mark and Karen in the future. I would highly recommend Mark and his expertise to any business seeking a professional, prompt and reliable computer repair services. Regards The Team at JJCCS Commercial Cleaning

JJCCS Commercial    February 24, 2013  
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I had a virus on my computer. Discussed the problem with Mark over the phone, and the options to repair were discussed. Mark fixed the problem in the agreed time frame and charged the quoted price, despite him having to do a few extra things than was first thought. I will definately use Mark again if I have computer problems in the future.

Chris Blatch    February 22, 2013  
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My laptop hard drive malfunctioned. Gave Mark a call and dropped it off at his place in Coorparoo. Mark called later and explained what had gone wrong and what needed to be done. A few days later my laptop was ready to be picked up with a new hard drive. Thanks alot Mark as uni starts the next week and I really needed it asap. I am pleased to recommend Mark to anyone. I just hope I won't have to need him again.. 🙂

Gideon Tikili    February 19, 2013  
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We are a small accounting firm and rely so much on the computer, so when we were having issues with our older system, one phone call to Mark, I explained everything over the phone, he collected the computer late in the afternoon and had it all sorted and back to us the very next morning. So little downtime. This is the second time I have used the services of Mark and on both occasions he has provided excellent service, thorough advice, and so reasonable priced. I am happy to recommend his services particularly to any small businesses that depends as much as I do on the reliability and security of their computer.

Kaye Tanner    February 5, 2013  
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What a relief! Don't realise how much we rely on the computer until it crashed - took the computer to Mark and had it back the next day exactly as it was before the crash. A big thank you to Mark and happy to provide this reference.

Ian Wright    January 12, 2013  
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Extra work/effort was done to get my computer working which other repairers would not think of doing for free. Thanks!

Craig Gear    May 3, 2012  
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I had a virus on the computer (again!) I dropped off the computer to Mark in Coorparoo and picked it up the same day with virus removed and security improved. I would happily recommend Mark to anyone who needs help with their computer. Hopefully now I won't need his help again, but if I do I will definately call Mark as the service was excellend and price affordable.

Carolyn Stephenson    April 28, 2011  
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Mark is a star! My computer woudn't boot and I thought I had lost everything but Mark backed up my files, wiped the hard drive and reloaded all the data again. It was an extremely lengthy process and considered value at $250. Thank you Mark happy to provide this recommendation

Andrew White    March 1, 2011  
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One morning my computer wouldn't boot for me and all of my clients information was on it. It was so stressful as it was for my Events Management Business. Mark retrieved all the information and sourced a new computer to my needs, reloaded everything and it was up ready to go again that night! Excellent service.

Ruth Watson    January 30, 2011  
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My laptop was cluttered with data and slowing down, Mark worked on it, got rid of the programs I didn't need and ensured my security system was working. The service was prompt and friendly, no hassle and I had the laptop back the next day.

Ann Tanner Holland Park    January 4, 2011  
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Very grateful to Mark our computer crashed and he came immediately and we were back in business within two hours. Strongly recommended, very knowledgeable and approachable and most importantly get the job done quickly. Jane Sanders

Jane Sanders    January 4, 2011  
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I recommend Mark to anyone who needs a reliable and competent computer guy. I wanted to install a wirless network on my computer as I bought a new laptop but did not know where to start. Thanks Mark for sorting everything out, it's all working wonderfully now.

Sue Grant, Holland Park    September 17, 2010  
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Mark delivered a great service. Fast and reliable. He fixed up my virus problem and offerred me some really helpful advice. He also managed to fix a connection problem with my home network and internet.

David Richards    August 25, 2010  

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